Efrain Ortiz is a director in the Market and Technology Innovation Group at Symantec Corporation. He recently transferred to a director role after 15 years as a field presales engineer. Efrain has been playing and working with computers since he got his first TRS-80 Color Computer. Previous to the last 15 years, he worked in numerous roles, from pen testing using SATAN in the 90s to network and systems administration. He makes the time to participate in Cyber War Game contests, Maker Faires and chocolate collecting and researching.